Questions, answered clearly.
Understand the current analysis model, image privacy, report sharing, and where ThreadCounty fits into a textile review workflow.
Support notes
Platform
2 topicsWhat is ThreadCounty?
ThreadCounty is a textile intelligence workspace for fabric inspection, report generation, private uploads, and owner-controlled public sharing.
Who is it for?
It is built for textile manufacturers, quality-control professionals, students, and researchers who need a clear first-pass fabric review workflow.
AI Analysis
2 topicsHow does the analysis work?
Uploaded fabric images are processed by a demo-safe deterministic analysis layer that returns fabric type, thread density, warp count, weft count, and confidence.
Is it lab-grade?
No. The analysis is intended for a hackathon and product demo. Validate against lab-grade textile testing before industrial use.
Uploads and Reports
2 topicsAre uploads private?
Yes. Fabric images are stored in a private bucket and displayed through signed URLs. Only the owner can access the upload and its report.
Can I share a report?
You can enable a public share link for a single report. The link is tokenized, and it only works while sharing is enabled.
Pricing
2 topicsDo you offer a free plan?
Yes. The free plan is intended for evaluation, demos, and light testing before teams move to a paid tier.
Can plans scale for teams?
Professional and enterprise plans are designed for teams that need more scans, more history, and broader workspace oversight.
Account and Security
2 topicsHow is my account protected?
ThreadCounty uses authenticated sessions, private storage, and role-aware access controls. Admin privileges stay managed server-side.
Can I change my role from the profile page?
No. Roles are managed by administrators only so permissions stay controlled and predictable.
Need more help?
Reach out to the ThreadCounty team for support, partnerships, or account questions.